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Our Vision 

'Your Property Partner, Built on Integrity and Trust​'

Our vision reflects our commitment to fostering genuine, lasting relationships with our clients. We aim to be more than just a service provider — we strive to be a trusted partner in every step of your property journey. By prioritising transparency, ethical practices, and unwavering dedication to client satisfaction, we ensure that every transaction is handled with care and professionalism. Our goal is to build a foundation of trust, ensuring that clients feel confident and supported in all their property decisions.

Our Values

Here at Celestial Property Partner our core values are adopted to the Japanese Omotenashi principles. We have incorporated this into our property business model as it is the epitome of what we are about. It emphasises genuine care, attention to detail, and anticipating the needs of clients. By applying the Omotenashi practices, we ensure that every interaction with our investors is personalised and seamless. This includes providing thorough property insights, addressing concerns with empathy and going the extra mile for each client at a time, ensuring a warm and professional experience. 

Through this approach, our goal is to build long-term relationships founded on trust, satisfaction and exceptional service. 

  • Anticipation: Paying close attention to detail to understand the client and anticipate their needs 

  • Selflessness: A sincere and selfless desire to provide the best possible client experience 

  • Sincerity: Giving from the heart and deep consideration in attention to detail 

  • Empathy: Mutual respect and consideration for our investors 

  • Authenticity: Gratitude and appreciation for our investors  

  • Ichigo Ichie: The serendipity of a single encounter 

  • Omakase: The principle of trust between ourselves and our investors  

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ICO

We are members of The Property Ombudsman (TPO) and the Information Commissioner's Office (ICO).

Our Public Liability & Indemnity insurance is with Simply Business. 

We meet AML regulations through HMRC supervisory.

CPP is all about you - the happiness of our investors, landlords and clients. We truly value the partnership we have with you and the trust you place in us. 

So we take our responsibility regarding your privacy and personal data seriously and ensure it's secure and respected.

Not Happy?...let us know

Here at CPP, we pride ourselves on delivering a seamless service. However, if you are unhappy please contact us so we can work with you to put right your concerns.

Privacy Policy

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